LinkedIn user shares story on Ratan Tata’s compassionate hospitality

New Delhi: LinkedIn user Rubi Khan said in a post that she had a heartwarming experience of seeing a dog peacefully sleeping in a corner at the entrance of prestigious Taj Mahal Hotel, The Indian Express reported.

Hotel staff members were taking care of the long-time resident with great tenderness as ‘there are strict instructions from Ratan Tata to treat these animals well, if they enter the premises’.

“We often speak about inclusion, biases, psychological safety, and emotional intelligence. I witnessed all these principles in action here. It’s a fine balance of head and heart, being authentic, and not worrying about what others might think as they enter this esteemed property,” her post read.

Alongside being a successful entrepreneur one should respect everyone believing in oneself as well as staying true to oneself, she said in the post.

“This also brought to mind the debate on adopting versus buying pets. What this scenario taught me is that it’s a personal choice, and one should not be judged for it. Ultimately, it’s about doing what you believe in and contributing towards the cause,” post added.

Responding to the post one user wrote: “During my days with Tata Motors, the highlight of entering the Bombay House office was always the friendly wags and warm welcomes by the whole four-legged troupe! And the guards didn’t limit their love only to dogs, I once brought in a rescue kitten and once an injured raven…and both times, the security team was super attentive and helpful – no questions asked! And it’s one of my key takeaways from being a part of this amazing legacy called the Tata Group – having your heart in the right place.”

As the post of Rubi Khan gained attention, Taj Hotels responded thanking her for sharing her story, adding that ‘At Taj, we value compassion and inclusion, ensuring every guest feels at home. Your reflections truly resonate with our core values.’