Go First crisis: ticket sales suspended till May 15; airline asked to process passenger refunds
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New Delhi: Aviation regulator DGCA on Thursday stated that the financially troubled airline Go First has halted ticket sales till May 15 and is looking to refund or reschedule current bookings for future dates.
After the airline abruptly decided to cancel flights for three days beginning on May 3, the Directorate General of Civil Aviation (DGCA) sent the airline a show-cause notice.
"Go First has intimated that they have suspended the sale of their flights till 15 May 2023 and are working to refund or reschedule for future dates, the passengers already booked to fly with them," the regulator said in a statement.
After examining the reply filed by Go First, the watchdog has issued an order "under the prevailing regulations directing them to process the refunds to passengers as per the timelines specifically stipulated in the relevant regulation".
The regulator also said it is committed to minimising passenger inconvenience in view of the abrupt decision by Go First to suspend their scheduled operations without any prior intimation.
With PTI inputs