Indian Railways passengers can now check train status on WhatsApp

New Delhi: In a bid to enhance its services, the Indian Railways has partnered with MakeMyTrip to provide live status updates of trains through WhatsApp, the popular instant messaging platform.

Passengers can get updates regarding train timings, booking status, cancellation, platform number on which the train will arrive, by sending a request through WhatsApp. This will avoid passengers having to call 139 to get train status. This is one of the many initiatives undertaken by the Indian Railways to improve customers travel experience.

In order to avail this facility, passengers are required to save the number 7349389104 (via MakeMyTrip) on their mobile phones. When an update is required, they will have to send a specific train number on the afore-mentioned number through WhatsApp, and details of the respective train will be provided to them.

If the server is not busy, a user can expect a response within 10 seconds of making the request.

However, passengers should remember that their train number won't reach the server until they see two blue ticks on the WhatsApp text, which indicates that the message was delivered successfully.