The General Authority for Islamic Affairs, Endowments and Zakat in the UAE has cancelled the licenses of four Haj operators and fined 19 others for violating laws. The actions were taken in response to complaints from pilgrims during the 2024 Haj season, as reviewed by the Licensing Committee.
The Authority emphasized the importance of Haj operators adhering to contracts and maintaining the quality of services promised to pilgrims.It highlighted that any negligence contradicts the values upheld by the country. The Authority also urged operators to innovate their services to attract more pilgrims.