A four-member panel of the Directorate General of Civil Aviation has submitted its report to the Civil Aviation Ministry on the operational meltdown faced by IndiGo earlier this month, sources said on Friday.
The report has been filed confidentially, and its details were not immediately available.
The committee was set up on December 5 to examine the circumstances that led to widespread disruptions in IndiGo’s operations during the first week of December. It was asked to investigate the reasons behind large-scale delays and cancellations affecting the airline. While the panel was initially given 15 days to submit its findings, the deadline was later extended until December 26.
IndiGo faced a near breakdown of operations after struggling to adapt to new Flight Duty Time Limit rules. The disruption led to the cancellation of more than 5,000 flights within a span of seven days. The revised rules require pilots and cabin crew to take longer rest periods, including 48-hour weekly breaks instead of the earlier 36 hours, along with stricter limits on night landings.
Following the disruption, the DGCA granted IndiGo a one-time exemption from certain provisions of the new FDTL norms until February 10, 2026, to help the airline stabilise its operations. IndiGo also announced a compensation package of Rs 500 crore for passengers affected by the chaos.
The airline said it restored normal operations by December 15 and is prepared to handle the surge in travel during the winter holiday season from December 25 to January 1. IndiGo stated that it is currently operating between 2,100 and 2,200 flights daily, carrying over one million passengers every three days.
It added that services have resumed across all 138 operational destinations while maintaining on-time performance standards.