Internet not fast enough; Older man complains in 7.2 lakh ad
text_fieldsCalifornia: Few of us haven't complained about the slow network. However, an older man from the US has become a star after giving an ad in the newspaper regarding his slow internet and making sure it reached the right place by paying a hefty amount. Aron Epstein, hailing from California, paid the New York edition of Wallstreet Journal 10,099 US dollars (7.25 lakhs of Indian rupees approx.) for the ad. Despite being from California, Aron published the ad in New York City, where the office of his service provider AT&T is located. A user of their landline services for the past 80 years, Aron sure wanted the ad to hit the right place. He complained about the issue multiple times but in vain, which made him take the extreme step.
"Dear Stankey, AT&T prides itself as a leader in electronic communications. Unfortunately, for the people living in N.Hollywood, CA91607, AT&T is now a disappointment. Many of our neighbors are the creative technical workers in the Universal, Warner Brothers, Disney studios in the adjacent city of Burbank and our city. We need to keep up with current technology and have looked at AT&T to supply us with fast internet service. Yet, although AT&T is advertising speeds up to 100 MBS for other neighborhoods, the fastest now available to us from ATT is 3 MBS. Your competitors now have speeds over 200 MBS..." reads the ad.
Following the ad, the CEO of the company Stankey called Aron in person and promised him that the issue would be solved immediately.
The residents of the neighbourhood say that the company changed its connectivity to fibre to increase the speed. The company already had plans to implement that, but Aron's letter sped up the process for which he is happy, he says.