New Delhi: IndiGo has its entire fleet disinfected after a passenger complained of cockroaches in the galley, NDTV reported.
X user Tarun Shukla wrote on the social media platform about cockroaches at the plane’s food area, raising concerns about hygiene protocols in place on the flight.
‘Cockroaches and in the food area of a plane (anywhere for that matter) are just truly awful. One hopes @IndiGo6E takes a hard look at its fleet and checks how this even happened given that it normally flies relatively new @Airbus A320s,’ Shukla wrote on X.
IndiGo immediately responded by cleaning and disinfecting their entire fleet, emphasizing its commitment to cleanliness while apologizing for any inconvenience.
‘Our staff promptly took the necessary action onboard. As a precautionary measure, we immediately cleaned the entire fleet and carried out fumigation and disinfection procedures. At IndiGo, we maintain the highest standards of cleanliness and hygiene to ensure a safe, hassle-free experience and regret any inconvenience caused to the passengers,’ the airline responded.
However, many on social media vehemently responded to the issue with one user saying, "International flights are worst, always run late, and no complimentary drinks either. I would avoid flying again on IndiGo international flight.’
Another said: ‘IndiGo is truly gone to dogs. From one of the best in the world to one of the worst. Looks like their leadership has given up completely. Time for another fresh budget carrier to take place?’