Amazon India on Tuesday announced the launch of two all-women delivery stations in Kerala in the towns of Aranmula (Pathanamthitta District) and Kodungallur (Thrissur District), operated through Delivery Service Partners (DSPs).
In a press statement, the company said that launch of all-women delivery stations complements Amazon India's efforts to increase the opportunities for women in the logistics sector whilst strengthening its Diversity, Equity and Inclusivity (DEI) commitment.
The DSP program is a last-mile delivery model where Amazon India partners with Small and Mid-sized Businesses (SMBs) to deliver packages to Amazon customers. For many partners, this program is their first entrepreneurial venture. They leverage their local knowledge of the community and the technological support offered by Amazon India to seamlessly fulfill delivery promises to customers.
The launch of these stations which are completely managed and run by women across managerial and delivery associate roles,not only helps in providing job opportunities to more than 50 women in these towns, it also helps to deepen Amazon India reach to customers in and around these areas. Additionally, it provides growth and work opportunities for DSPs and the associates they hire.
As part of the programme, all associates receive training support in customer service, handling packages, technology and safety. The company has introduced various safety measures including building feedback mechanisms, and a dedicated helpline number that can be used or any support or help needed during the day.
Through its operations network that comprises Fulfilment Centers, Sortation Centers in over 19 states and a robust delivery network, Amazon India has created unique and flexible work opportunities for women, the LGBTQ community, military veterans and the differently-abled, amongst others.
Amazon India already has two all-women delivery stations in Chennai and Kadi, Gujarat.
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