Mumbai: IndiGo is operating 1,650 flights of its 2,300 daily domestic and international flights on Sunday, while 650 remain cancelled, as the airline continues to stabilise operations after severe disruptions over the past five days.
The carrier has now advanced its full network stabilisation target to December 10, revising the earlier expectation of December 10-15.
According to data on the Civil Aviation Ministry website, IndiGo's on-time performance across six metro airports improved to 20.7 per cent on Saturday. The airline operated around 1,500 flights on Saturday, compared to approximately 800 cancellations.
The disruption in recent days led to hundreds of cancellations and long delays, affecting thousands of passengers nationwide.
"Following the recent operational disruptions, IndiGo confirms that we are establishing further significant and sustained improvements across our network. On Sunday, we are on track to operate over 1,650 flights, up from around 1,500 flights on Friday," the airline spokesperson said.
Friday was reported as the worst day in IndiGo’s history, with around 1,600 flights cancelled due to a crew shortage triggered by the implementation of the second phase of court-mandated flight duty and rest period norms. The norms apply to all domestic airlines, but the Directorate General of Civil Aviation (DGCA) has now granted IndiGo relaxation.
The spokesperson added that the airline is making "very significant progress" in restoring schedules and strengthening customer support systems. IndiGo stated that cancellations were done earlier in the planning stage, enabling customers to be informed in advance.
Refund and baggage clearance processes are underway for both direct and indirect bookings. The carrier advised passengers to verify flight status on its website before heading to the airport.
"We continue to work closely with all authorities and stakeholders to ensure a swift return to full normalcy," the spokesperson said.
With PTI inputs