New Delhi: A Rapido driver allegedly refused to pick up a Muslim passenger on Eid day, declaring, "Musalmaan allowed nahi hai meri gaadi mein" (Muslims not allowed in my vehicle).
Kerala-origin journalist Zain, based in Delhi, booked Subhash Rawat's cab. When Rawat realized Zain was Muslim, he declined.
"Why are you saying I am not allowed? Because I am a Muslim?" Zain asked.
"Yes, Muslims are not allowed in my vehicle. This is not your father’s vehicle," Rawat shot back, telling him to stop calling. Rawat holds a 4.5 app rating.
Zain posted the call recording online; it went viral, sparking demands for action against the driver and Rapido.
The company apologized publicly, terming the conduct "completely unacceptable." In a statement, Rapido pledged review: "Your safety is our top priority, and we are committed to ensuring a respectful and secure experience for all our passengers."